In Monday’s daily COVID-19 update, Gov. J.B. Pritzker was joined by Illinois Department of Employment Security (IDES) Acting Director Kristin Richards to provide an overview of recent efforts the department has made to support Illinoisans seeking financial support during the pandemic.
“In April of this year, alone, the Illinois Department of Employment Security processed more claims than it had in the previous 10 Aprils combined. Even compared to the other worst economic years of the last two decades, the 2020 recession has seen almost three and a half times as many regular unemployment claims compared to the first nine months of either the 2008 or 2001 recession, and it's not even close,” he said.
He urged Congress to take national action to extend the Pandemic Unemployment Assistance program and provide additional financial support.
“I can't overstate the implications. Without assistance from Congress five weeks from now, there will be no way to replace these benefits for the hundreds of thousands of Illinoisans impacted by these programs, which have become an essential lifeline for people who lost their jobs due to the pandemic,” he said.
Richards thanked the governor and General Assembly for increasing IDES authorized headcount for this fiscal year, but said the department already started understaffed before the pandemic hit. She also said that the department has implemented a callback-only model that allows for more individuals to apply for assistance or reach a representative than was previously possible. She said most claimants receive a callback within 7 to 10 days, but there are cases where the wait time is longer.
Pritzker and Richards were also joined by Illinois Attorney General Kwame Raoul, who explained efforts the state has taken to deal with unemployment insurance fraud, saying his office has received nearly 850 written complaints and about 4,000 hotline phone calls from individuals reporting possible fraud.
“Unfortunately, the Social Security numbers of some people have been obtained by some fraudsters as a result of a number of data breaches over the years. My office is committed to looking into this fraud and helping Illinois residents avoid being victims of identity theft,” he said.
In response to questions from reporters, Pritzker explained that some hospital bed shortages being reported around the state are due to a lack of staff to care for individuals in those beds. Additionally, he said the state is butting up against its capacity for effectively testing individuals, especially given those seeking tests before the Thanksgiving holiday.
Illinois Department of Public Health Director Dr. Ngozi Ezike said people have the ability to avoid spreading COVID-19 during the upcoming holiday.
“Thanksgiving hasn't happened yet. People can still change their plans and change the outcome. We don’t have to have super spreader events at homes throughout our state and throughout the country,” she said.
Allison Richard
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